Our Sourcing Relationships

We maintain direct commercial relationships with the manufacturers. These relationships allow us to source products through established commercial channels and obtain product information directly from the relevant suppliers.

Our Quality Check Process

Before products are dispatched, our fulfillment process includes quality checks to help confirm that the product received from our supply chain matches the product information shown on our website.

Depending on the product, these checks may include:

* Product model and identification
* Brand labeling and packaging
* Product identifiers such as SKU, UPC, or GTIN where applicable
* Product condition
* Product specifications and visible characteristics
* Consistency between the physical product and the online product listing

These checks are intended to help identify discrepancies before an order is dispatched.

Product Information

We aim to provide accurate and up-to-date information about the products we sell, including product names, descriptions, images, specifications, and identifiers where applicable.

Where product information is provided by a manufacturer or supplier, we review the information used on our website to ensure it corresponds to the products being offered.

Questions About Product Authenticity or Quality

If you have a question or concern regarding the authenticity, condition, or quality of a product, please contact our customer support team through our Contact Us page.

We will review the relevant product and order information and assist you as appropriate.

Contact Information

Monday to Friday: 9:00 AM – 4:30 PM (UTC+0)

Saturdays and Sundays: 10:00 AM – 2:00 PM (UTC+0)

Email support 7 days a week.

Email Address: contact@athleticgorilla.com

Phone Number: +447462229953

Address: 14 Bartram Close, Uxbridge, England, UB8 3AX